Thoughts

S2 Ep 12: How To Retain Your Clients Through Recognition

In this episode, Richard talks about retention by recognising the work your members have done through awards and a better client referral program. When you think of an incentive program for referrals, offering cash isn’t always the best option. Offering unlimited sessions isn’t a good idea as well.

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👉 Find out more about Richard Toutounji & COM Marketing.

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